I thought I had a pretty good handle on the challenges of Diversity... But that was before I met Celia Young. Celia's presentation was nothing short of stunning. Her passion, insight and delivery had an impact on the audience unlike any I'd seen. One could literally see 'the lights coming on' in the individuals who publicly responded to her series of observations and questions. Afterwards, everyone I spoke with said Celia's presentation was one of the most eye-opening, meaningful and practical they had experienced.
The Professional Coaches
and Mentors Association
Through Celia Young & Associates consulting and coaching services, Ms. Young helped P&G's Asian Community develop a vision and strategy for retention and advancement of Asian Professionals at P&G. She not only helped improve the attrition rate among our Asian leaders significantly, she and her colleagues also coached 100 leaders including Asian professionals and 'two-up' managers to understand, participate in and own the development of Asian talent - consistent with Company principles and objectives. She helped unleash the leadership potential among promising Asian leaders. She enhanced senior management's awareness and competencies in their ability to manage and utilize Asian talent.
Anthony Y. Tsai
Procter & Gamble Company
Executive Vice President &
Chief Innovation Officer
The Beijing Hualian Group
Our approach to working with individuals, groups and total system is based on our “Cycle of Development” model.
Nothing happens until one notices oneself and one’s environment. We work to assess what is happening currently and to compose as full a picture as possible. Individuals or organizations cannot change until they become fully aware of who they are and where they are.
Nothing changes until someone is interested in changing. We work to identify where the energy is in the individuals and in the organization. When there is enough interest and energy in the system, leaders for change will emerge and change will be fully supported.
When a system is fully aware and interested to change, it will need new skills and tools. We work to increase the competency of individuals, groups and total system to effect change.
Strategy and Execution
Effective change depends on effective strategy and effective execution. We work to help compose a well-supported plan and commit appropriate resources to carry out the plan at multiple levels of the system.
Reflection and Assessment
Growth does not happen when a system does not learn from its success and failure. We help individuals and organizations take stock of their change efforts, capture their learning and make a plan to apply to the next change effort.